Retail & Ecommerce

Retail & Ecommerce Retail & Ecommerce

Handling large volumes of customer data, online tracking, targeted advertising, and cross-border transactions.

How We Support:

Consulting: Ensuring compliance with GDPR, CCPA, and other privacy laws governing consumer data.
Virtual DPO & Interim DPO: Managing regulatory compliance for customer profiling, marketing consent, and third-party vendor relationships.
DSAR Response: Handling high-volume customer access requests efficiently while maintaining compliance.
Risk Assessment & Data Mapping: Identifying privacy risks in online transactions, loyalty programs, and third-party payment integrations.
Incident Response: Managing data breaches, including payment fraud and personal data exposure.
Training: Educating teams on marketing consent rules, PECR, cookie compliance, and secure data handling practices.

Handling large volumes of customer data, online tracking, targeted advertising, and cross-border transactions.

How We Support:

Data Protection Consultancy
Provide outsourced Data Protection services or advisory support to help local authorities maintain GDPR compliance and manage risk.
System Integration and Modernisation
Offer digital transformation services to help integrate legacy systems and centralise data governance across departments.
Training and Awareness
Deliver tailored training for staff on data protection principles, incident reporting, and secure data handling.
Policy Development
Assist in drafting or updating privacy policies, data retention schedules, DPIAs (Data Protection Impact Assessments), and breach response procedures.
Audit and Risk Assessments
Conduct independent audits to identify vulnerabilities, assess compliance levels, and recommend improvements.
Data Governance
Support managing Data Subject Access Requests (SARs), records of processing activities (ROPAs), and consent tracking efficiently.

Sector Challenges: Processing user data for digital advertising, content personalisation, and audience analytics.

How We Support:

Consulting: Assisting in compliance with privacy laws related to cookies, ad tech, and data monetisation.
Virtual DPO & Interim DPO: Providing oversight for regulatory compliance in content distribution, subscriptions, and user tracking.
DSAR Response: Managing user requests related to profiling, advertising opt-outs, and content personalisation.
Risk Assessment & Data Mapping: Mapping data flows across media platforms, content distribution, and analytics tools.
Incident Response: Handling data leaks, breaches in subscriber databases, and unauthorised content access.
Training: Educating editorial teams, marketing teams, product teams, and digital strategists on data protection laws.

TSector Challenges: Managing donor information, sensitive beneficiary data, and compliance with cross-border regulations.
How We Support:

Consulting: Ensuring lawful data collection and processing for fundraising, donations, and outreach activities.
Virtual DPO & Interim DPO: Providing compliance oversight for grant applications, volunteer management, and stakeholder data.
DSAR Response: Handling requests from donors, beneficiaries, and volunteers in line with GDPR requirements.
Risk Assessment & Data Mapping: Identifying and mitigating risks in handling sensitive data, especially for vulnerable groups.
Incident Response: Responding to data breaches involving donor or beneficiary information.
Training: Conducting privacy awareness sessions for staff and volunteers to ensure secure data handling.

Sector Challenges: Managing customer reservations, biometric data, and cross-border data transfers.
How We Support:

Consulting: Advising on compliance with GDPR, airline passenger privacy regulations, and international data transfers.
Virtual DPO & Interim DPO: Providing oversight for customer data in ticketing, loyalty programs, and security screenings.
DSAR Response: Managing requests related to travel history, booking data, and personal data stored by transportation companies.
Risk Assessment & Data Mapping: Assessing data flows for ticketing, baggage tracking, and customer profiling.
Incident Response: Handling breaches involving payment data, passport information, or travel itineraries.
Training: Equipping front-line staff and management with knowledge on secure data handling and passenger privacy rights.